Course Duration Certificate of CompletionTraining Materials 
3 hoursIs awarded after completing the courseUnlimited access


Most Lean initiatives conducted by manufacturers are focused mostly on production activities – mapping the value stream of raw materials and information flow from dock-to-dock and the work practices within the manufacturing processes. Much of the untapped potential for productivity improvements lies, however, in non-production areas where the value stream relates to management. These management and office value streams directly support the daily production needs of a garment factory.

This course offers a step-by-step approach to applying Lean initiatives to the administrative and office environment. It is a must learn for Lean leaders looking to improve their production support activities and to respond to market needs in timely manner. The complete course is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office waste, establishing performance metrics, speeding up administrative workflow and improving office efficiency.


You will be able to:

  • Simplifying and speeding up workflow 
  • Improving office efficiency
  • Eliminating costly waste 
  • Increasing profit margins 
  • Mapping the current state by observing the flow of work units and information
  • Drawing the Value Stream Map of current state using international icons
  • Distinguishing between wastes and value Added
  • Identifying the Lean metrics thrived from the VSM
  • Recognizing the areas for improvement

Expected Benefits

  • Reduce related -activities cost by 60%
  • Reduce work units retention time by 80%
  • Reduce processing time by 20%
  • Enhance staffs utilisation by 58%
  • Eliminate unnecessary activities by 25%

To find out your best suitable course for your career, We would be glad to assist you in making the right choice

Communicate with our advisors

  • 0 Videos

  • 0 Quizzes

  • 2 Worksheets

  • 0 Files

  • 1. Categorizing Office Work units

  • 2. VSM Application in Office Area

  • 3. Reality Check

  • 4. VSM components

  • 5. Office VSM Techniques

  • 6. Balancing and Flow Diagram

  • 7. Findings Analysis

  • 8. Areas for Improvements

  • 9. Game Changer

  • Your feedback is important for us